Rogers : Terms and conditions updated.

From Roger’s iPhone value pack terms.

Terms and Conditions

Rates and offers effective July 11, 2008 and are subject to change without notice.

* Applicable to all plans: Local airtime usage, data usage and/or text messages over that allotted in the plan, long distance and roaming charges, additional wireless service options selected and applicable taxes are extra and are also billed monthly. An Early Cancellation Fee (EECF) applies if, for any reason, your service is terminated prior to the end of the service agreement. The ECF is the greater of (ii) $1100 or (iii) $220 per month remaining in the service agreement, to a maximum of 400 (plus applicable taxes), and applies on each line in the plan that is terminated.

Is it me, or it’s getting worse each days? 1,100$ ouch…

19 Responses to “Rogers : Terms and conditions updated.”

  1. Chris Says:

    So if you want out of the contract or you want a new phone within the 3 years you have to pay AT LEAST $1100. I dont want the same phone for 3 years! Who does?

    We should picket rogers stores and the apple stores on the opening day and educate people what they are getting into!

  2. John Says:

    Yes, we SHOULD be picketing the stores. Tell everyone walking in that if they sign up with these plans, they will be locked in and unable to renegotiate for the full 36 months without paying the $1100 penalty. That penalty is designed for one thing only: to lock people and prevent them from threatening to switch next year when more competition comes in. This clause is buried in the contract, most people won’t see it or know about it.

  3. ben K Says:

    It’s only $1100 if you have 5 months left in the contract (i.e., in February 2011). Otherwise, at $220, it could be as much as $7920 depending on when you cancel.

    Eight thousand dollars to cancel a cell phone plan? Criminal.

  4. ben K Says:

    I mean to say “at $220/month”.

  5. sparky Says:

    You people seem to be ignoring the last part of that statement:

    “to a maximum of 400 (plus applicable taxes)”

    To me that turns the whole thing into nonsense. What does it mean? Is $400 the maximum, like all the other Rogers plans? If so then why do they mention the $1100 or $220/month? Clarification required.

  6. Raj Says:

    The “max of 400″ part is confusing and more clarification would be useful. But read together I would take it as $1100 is the max. Which opens up the question of: “How much would it cost to buy an iPhone outside of a contract?

  7. B B Says:

    Rogers is 1. VERY greedy; 2. VERY stupid.

    They act like they are both milking a cash cow, and afraid of the damn thing.

    I would never use Rogers for cellular for any reason…

  8. James Bond Says:

    This appears to have been a (sick) typo on Rogers’ website; the terms now read:

    The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400 (plus applicable taxes), and applies on each line in the plan that is terminated.

  9. David LeBer Says:

    Looks like it was a typo on Roger’s end. The ECF details now read:

    “The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400 (plus applicable taxes), and applies on each line in the plan that is terminated.”

    So terminate early and face a maximum $400+tx charge.

  10. Rob Says:

    I agree with Sparky.

    Does someone that work at Rogers want to clarify this?

  11. Travis Says:

    Either it was originally wrong on the rogers website, or someone was having some fun with the numbers.. cut and pasted from what is currently at the address at the top of the article

    “The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400 (plus applicable taxes), and applies on each line in the plan that is terminated”

    So anything 5 months or over is $20 a month, up to $400

  12. CR Says:

    As per the link above, it’s $100 / $20 month

    “The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400 (plus applicable taxes), and applies on each line in the plan that is terminated.”

    Either there was a typo there before and it’s just been fixed or someone wasn’t paying proper attention.

  13. Sean Says:

    Following the link to here:
    http://www.rogers.com/cms/html/iphone_vpterms.shtml

    It reads, “The ECF is the greater of (ii) $100 or (iii) $20 per month remaining in the service agreement, to a maximum of $400 (plus applicable taxes), and applies on each line in the plan that is terminated.”

    So unless I am reading this completely wrong we are looking at $100 or $20 per month up to $400. While this isn’t cheap it doesn’t seem completely unreasonable to me.

  14. Josh Says:

    Ya umm, i no longer believe in this site. You are brain washing people!
    you typed it in error. READ THE ACTUAL LINK from Rogers website

  15. Joe Says:

    After checking this out on others sites that reported the same rates it now looks like Rogers made a typo, which they then corrected. It’s all over news articles and blogs. It’s not Ruinediphones fault for posting the truth of what they saw at the time. It couldn’t have been worse timing for Rogers though. Made them look even more terrible.
    The rates are now correctly reported on Rogers site.

    ruinediphone is simply printing what it saw Josh. Many other sites reported the same thing. If you look at the difference between dates you viewed the link on the 2nd, and the original post was made on the 30th. In those few days they have corrected the typo and now this blog entry is out of date.

    I support this site wholeheartedly. Maybe it will work out best for the consumer in the end… maybe not. But there is no harm in expressing our displeasure to those in charge and hoping they see the unfairness of it all. (like that will happen…)

    The now correct ECF’s are the same as Bell. sad but not unusual at all.

  16. Darien Says:

    Josh:

    It was not this site that made the typo but Rogers that made the typo. Rogers has then fixed the typo but the news hasn’t been updated yet.

    I clicked it when it was still the original “extreme prices” so I can verify RuinediPhone did not lie at all.

  17. Derek Says:

    To everyone commenting how it’s $100/$20 early last week on the rogers website there was a typo and the numbers where doubled up. So $100/$20 was $1100/$220 and both had a max of $400.

  18. Mary-Helen Says:

    Hi all,

    I work for Telus and unlimited data is $30/month, if you want to add on a bundle, however, for unlimited txting CID & VM along with Data it is $45/month. While I can admit that Telus has superior data packages, their voice plans leave alot to be desired, which is why my family use Rogers and my Blackberry is with Rogers (I get called a traitor alot @ work). Add in the fact that Telus will soon be charging for incoming text messages, that (to me) is just as bad as not having unlimited data. I work with people who are paying $100/month for a voice and data package, while I am paying $129/month for 3 phones (1 w/ a data plan) w/ Rogers. So, they’re really not so bad.

    The AT&T bundles aren’t that great either. It does not offer unlimited wi-fi, which the Rogers bundles do offer, and you have to pay $5 for 200 texts. So, they’re nothing special either. But as long as people continue to buy the iphone despite the plans, then the companies will continue to charge what they want.

    The fact is that Canadian cell phone rates all suck. Telus’s voice plans aren’t competitive (nor is their phone selection), Bell has awful customer service and Rogers data packages aren’t that great. However, until changes are made to the cell companies as a whole, we’re going to continue to have issues w/ every company. Don’t get me wrong, Telus has some great packages and the HTC Diamond is going to launch in August, so feel free to check it out. But until there is more competition (which may come from Globalive in the near future) or until the Cost of Acquisition goes down (which means no more free cell phones, or promotional rate plans), then Canadian cell prices will always be unreasonable.

    You can’t have it both ways. You can’t get free phones with 3 months of free rate plan (1 year if you speak to Telus’s outbound channels) and free bluetooth and all this crap and then expect comparable plans. Either be willing to shell out some cash @ the time you set up service and throw away the perks and the companies will be able to make $$$ from your business right away, instead of spending 18 months paying off just the cost of acquiring your business.

  19. Dominick Says:

    I agree with the petition aspect. These carriers need tyo understand their corrupt pracice, collusion and monopolizing of the market needs to come to an end. These aren’t simply a cell phone anymore, they are essentially a required tool for any business and as a result the consumer ends up paying more for many other services. They’re abusing the consumer and shouldn’t be protected by government policy any further. BOYCOTT ROGERS/TELUS/BELL and I agree PETITION THE GOV’T to react!

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